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  1. We assist managers to understand what has been given to their unit to do and then how to think about their plans for getting this work done - doing some of it themselves, getting help from subordinates, or delegating tasks fully to subordinates.

  2. We work with managers so that they will be skilled in setting context for their subordinates, both for all their subordinates on a regular basis and specific context when assigning a task.

  3. We help managers prepare clear task assignments and set performance expectations by specifying the quantity, quality, resources available, and by when the task is to be completed.

  4. We provide techniques for giving feedback and coaching since all employees need to know how well they have done and how to make improvements and grow in the job.

  5. We educate managers in a variety of techniques that enable them to provide regular informal reviews of employees' performance and formal annual appraisals as required by the organization.

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